Transport for Wales train app

Meet your travel companion

Our app lets you buy and access your tickets quickly and easily, whether you’re taking the train to work, university or just for a spot of shopping. But did you know you can also use it to buy tickets for rail journeys anywhere in Great Britain?

 

Download the TfW app today

 

Save money

Our app gives you exclusive access to some of our best-value tickets.

• Taking the train less often? Buy our money-saving Multiflex tickets.
• Save on your long-distance journeys with our Advance tickets. Get up to 50% off.
• Fancy unlimited travel for one or four days on specific parts of our network? Try our Explore passes.

You can also spread the cost of your tickets with Pay in 3 from PayPal when you spend £30 or more and easily manage your Pay-As-You-Go account for contactless travel (available on specific parts of our network).

 

Make changes to your ticket

Have your journey plans changed after you bought an Advance ticket? You can use our app to easily make changes to the date and time of your booking up to 18.00 the day before you travel. Unlike other apps, we won’t charge you for this.

Please visit tfw.wales/refunds and select "I bought my ticket on the app or website" to find out more.

 

Save time

• Get live journey updates and service alerts at your fingertips. 
• Our app lets you find TfW trains with the most space, so you can plan your journey and get extra comfort. 
• You can easily find guidance on our Delay Repay scheme if your train is delayed or cancelled. 
• Make bike reservations on some of our services.

If you purchased an Advance ticket to travel on a TfW service (for all or part of your journey) using our app or website, you’re covered by our automatic Delay Repay scheme if your train is delayed or cancelled.

 

Save effort

• Store your ticket in your smartphone’s payment wallet for easy access.
• Save money with no booking fee on your tickets.
• Get exclusive access to offers.
• Get access to money-saving Multiflex tickets and Advance fares.
• Spread the cost with Pay in 3 from PayPal when you spend £30 or more.
• Change your Advance tickets up until 18.00 the day before travel without added charges
• Manage your Pay-As-You-Go account through the TfW app for smooth and easy travel. 
• Get travel updates and platform information at your fingertips to make your journey as smooth as possible.
• Find trains with more space and get easy access to Delay Repay if your train is delayed or cancelled.
• Make bike reservations on some of our services.
• Choose your language option - our app provides both Welsh and English language preferences.

 

Smooother train travel has arrived

With contactless pay as you go available only on TfW and Cross-Country services across our South Wales Metro network.

Get even more benefits when you register on the TfW app

Keeping track of your train travel couldn’t be easier when you register for an account on the TfW app. 

• See your full journey and payment history in one place. 
• Download your travel receipts in a few taps. 
• Get alerted if you forget to tap out, to avoid extra charges. 
• Enable frequent journey memory based on your travel patterns to allow the app to autocomplete your journeys. 

Find out more, Pay as you go.

 

Download the TfW app today

 

Personalised travel with the TfW app

Create a TfW account and make managing your train travel even easier.

Set your favourite stations, get travel updates, download your receipts and more -
Sign up for an account here or on the TfW app.

• Are you new to the TfW app?

  • Step 1 - Download
    Go to the App Store and download our new and improved TfW app.
    
    

  • Step 2 - Create an account
    Login and create a new account/register via the TfW app, it only takes a few minutes. 

  • Step 3 - Start using instantly
    You are ready to go, start searching for train times and prices, make your purchases and activate instantly.

  • We are constantly updating our App, please look out for our latest version on your app store.

  • Find out more about updating your TrC | TfW app.

• What train tickets can I buy?

  • You can buy most of our tickets on our app:

    • Anytime tickets

    • Advance tickets

    • Single and return tickets

    • Multiflex tickets

• Use your mobile as your ticket

  • Choose the mobile ticket delivery option when you buy your ticket (on the app or online) and we’ll send your ticket straight to the app.

• With our app you can also get:

  • • Train times

    • Live arrivals and departure information

    • Updates on delayed or cancelled trains

*Average percentage saved by customers between 01/01/2022 and 31/12/2022 when buying undiscounted TfW Advance tickets compared to the cheapest undiscounted TfW priced Anytime single ticket for the same journey, available on the day of travel, was 51%. Advance fares are subject to availability. National Rail Conditions of Travel apply.