Due to a fault on a train between Wrexham Central (WXC) and Bidston (BID):
Services will be cancelled in both directions between Wrexham General (WRX) and Bidston (BID).
We expect the incident to last until the end of the day and disruption to services is expected from 17:30 until the end of the day.
What's Happened?
A train has broken down at Wrexham Central meaning services in the area are subject to disruption and will be cancelled.
Unfortunately, we have been unable to rectify the fault on the train so we are unable to run any services between Bidston and Wrexham Central in either direction for the remainder of the day.
Alternative Travel Options:
We have organised buses to replace services between Bidston and Wrexham General to assist customers to complete journeys where possible at no extra cost. These will arrive at Bidston at approximately 18:15 and 18:59 and at Wrexham Central at approximately 19:00 and 21:03 provided by Keanes.
These arrangements are in place on services until the end of the day.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations
We apologise for the disruption caused to your journey.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
Pay as you go customers
If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gateline after travelling on a rail replacement bus, our station colleagues can assist. You can also add any missing taps using our app or website.
Pay as you go is only valid on Transport for Wales and CrossCountry services, even where we state you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.
If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.
