Station

Bolton

Address and directions

Bolton station
Trinity Street
Bolton
Lancashire
BL2 1BE

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Ticket office opening hours

Monday: 06:00 to 21:00
Tuesday: 06:00 to 21:00
Wednesday: 06:00 to 21:00
Thursday: 06:00 to 21:00
Friday: 06:00 to 21:00
Saturday: 06:00 to 21:00
Sunday: 08:15 to 19:30

Station message

Lift

The lift to platforms 1 and 3 at Bolton station is being replaced. During this time, passengers alighting at these platforms who require step-free access are advised to travel to Salford Crescent to board a service that will return to Bolton on platforms 4 and 5 where there is step-free access.

Passengers who need step-free access are advised to allow extra time for their journeys and where possible, book assisted travel in advance with their train operator. Extra staff will be at the station to help passengers safely use the stairs.

For assistance, please speak to a member of station staff or contact Passenger Assist on 0800 138 5560. For more information about this project, please see here.

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from information point
- Information Services Open
  
  Information available 0700 - 2300 through the customer experience centre 0800 200 6060
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
- Smartcard Validator
- Smartcard Comments
  
  More information at www.northernrailway.co.uk/smart
- Penalty Fares
  
  NT
All station facilities
- Seated Area
- Waiting Room
  
  2 waiting rooms between platforms 1 & 3, one waiting room between platforms 4 & 5
- Trolleys
- Station Buffet
- Toilets
  
  Toilets on platforms 4, and 3 serving the whole station
- Baby Change
  
  Baby change is available in all accessible toilets
- Telephones
- Wi Fi
  
  Find Wi-Fi Hotspots around Bolton station
- Tourist Information
  
  East Lancashire Railway Preservation Society is based here tel 0161 7647790. or online at east-lancs-rly.co.uk
- Shops
  
  Newsagent
Accessibility and mobility access
- Helpline
  
  0800 138 5560 text relay 18001 0800 138 5560
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun
- Staff Help Available
- Induction Loop
- Accessible Ticket Machines
  
  Accepts Cash & Cards
- Height Adjusted Ticket Office Counter
  
  Ticket office staff make every effort to provide the assistance that disabled passengers require.
- Ramp For Train Access
- National Key Toilets
  
  Accessible toilets, platform 4 (for 4&5), platform 3 and platform1
- Step Free Access
  - Category A Station
  this station is scooter friendly, a scooter permit is required for travel, Level access through the ticket barriers to an overpass and via lifts to all platforms. Lifts available from first to last trains
  To find our more about travelling around this station, please see the 360 map click here
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
  
  Newport Street
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 109
  Sheltered: Yes
  Cctv: Yes
  Location:
  Platform 1,3,4 and 5
  
  Annotation:
  04:00 - 00:00
  
  Type: Stands,Racks,Lockers
- CarPark
  
  Name: Parking is not available.
  Spaces: 0
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: No
  Cctv: No
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  Newport Street stop, at stand AA
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Metro Services
  
  GMPTE 0161 228 7811
- Cycle Hire
  
  http://cycling.tfgm.com/
Passenger services
- Customer Service
  
  08002006060
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 07:00 to 22:00

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