Station facilities

  • Parking
  • Shops
  • Ticket machine
  • Ticket office
  • Toilets
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
Part time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from ticket office
CIS
  • Departure Screens
  • Announcements
Customer Help Points

No
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Validator
Yes
Smartcard Comments

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Penalty Fares
Train Operator: AW
Url: https://tfwrail.wales/about-us/policies-and-reports/revenue-protection-policy
All station facilities
Seated Area
Yes
Station Buffet
Yes

The Whistle Stop Café is located in the main station building to the left of the main entrance and ticket office. Access is also available from the northbound platform. Opening hours will be detailed on the cafe door.

Toilets
Yes

The toilets are located on Platform 1. The National key toilets are located within the station café; these toilets are operated by a radar key.

Baby Change
Yes
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Abergavenny station

Post Box

No
Atm Machine

No
Shops

No
Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.

Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
Accessible Public Telephones

No
National Key Toilets
Yes

The National key toilets are located within the station café; these toilets are operated by a radar key.

Step Free Access

Category B3.

Platform 1 for services to Hereford is fully accessible. 

Supervised access to the southbound platform via a crossing with assistance from Booking Office staff during opening hours and from traincrew when it is closed.


Coverage: partial Station
Ticket Gates

No
Impaired Mobility Set Down
Yes

In front of the station entrance.

Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 20
Sheltered: Yes
Cctv: Yes
Location:

Two tier cycle racks providing space for up to 20 bicycles are located in a shelter to the north of the station building, adjacent to the wall onto the platform. A bicycle pump and repair station is also provided.


Type: Racks
CarPark

Operator Name: A P C O A
Name: Station Car Park
Spaces: 74
Number Accessible Spaces: 8
Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Sun

Website: https://www.apcoa.co.uk/tfwr
Rail Replacement Services

The rail replacement bus stop is near the Great Western Hotel.

Taxi Rank

At the front of the station

Cycle Hire

There are no cycle hire facilities at this station.

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

Overview

First opened in 1854, Abergavenny station serves the small Bannau Brycheiniog town often called the Gateway to Wales, and like most of designer Charles Liddell's stations, was built in the Italianate style of architecture. Despite its many upgrades, the station still retains the look of the Riviera, which sits perfectly within the landscape of the surrounding wooded hills

With almost half a million passengers passing through its doors every year, Abergavenny's two platforms serve the Welsh Marches Line that runs from Newport to Hereford. The most recent works saw the entire station being given step-free access throughout, thanks to the Department of Transport's Access for All fund.

With all the station improvements, a train ride to this gorgeous town is well worth the money, so if you ever plan on visiting it, make sure you equip yourself with the knowledge of all the fun things to do in Abergavenny.

 

  • How long does it take to walk from Abergavenny station to Abergavenny town centre?

    • It takes around 15 minutes to walk from Abergavenny station to the town centre, going via Stryd Y Mynach Isaf.

  • What car parking facilities are available at Abergavenny station?

    • There are 64 car parking spaces at Abergavenny station.

  • What facilities are there for bike storage at Abergavenny station?

    • Abergavenny station has 5 bike storage spaces.

  • What other facilities are available at Abergavenny station?

    • Toilets
    • Station buffet
    • Disabled access - step-free throughout, ramps are available, as are wheelchairs and induction loops

  • Which popular destinations can be reached from Abergavenny station?