Station facilities

  • Parking
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
unstaffed
Closed Circuit Television
Yes
Information Available From Staff
If the station is unstaffed, please contact the customer relations team or onboard staff
CIS
  • Departure Screens
  • Announcements
Customer Help Points

No
Ticket buying and collection
Ticket Office

No
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Validator

No
Penalty Fares
AW
All station facilities
Seated Area
Yes
Waiting Room

No
Station Buffet

No
Toilets

No
Baby Change

No
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Caergwrle station

Post Box

No
Atm Machine

No
Shops

No
Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop

No
Accessible Ticket Machines

No
Ramp For Train Access
Yes
Accessible Taxis

No
Accessible Public Telephones

No
Nearest Stations With More Facilities
WRX
National Key Toilets

No
Step Free Access

Category B2.

Separate access to both platforms. Entrance to Platform 1 (to Bidston) is step-free but there is a steep ramp to Platform 2 (to Wrexham). Access between the platforms is via a steep hill, narrow pavement and steep ramp.


Coverage: partial Station
Ticket Gates

No
Impaired Mobility Set Down

No
Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 8
Sheltered: No
Cctv: No
Location:

4 Sheffield stands providing for 8 bicycle parking spaces are located on the Northbound (Bidston direction) platform


Type: Stands
CarPark
Name: Caergwrle Car Park
Spaces: 0
Number Accessible Spaces: 0
Accessible Car Park Equipment: No
Cctv: No

Website:
Rail Replacement Services

Local bus stop near the station. For southbound services it's immediately adjacent to the access path to Platform 2. For northbound services it's on main road adjacent to platform 1.

Onward Travel

Buses located outside the station

Cycle Hire

There are no cycle hire facilities at this station.

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals