Station facilities
We apologise that not all information on these pages is bilingual.
This is automated information from www.nationalrail.co.uk (opens in new window), which may contain elements of content only available in English.
-
General service information
-
Staffing Levelunstaffed
-
Closed Circuit Television
-
Information Available From StaffYes - from help point
-
Information Services OpenMon-Sun
-
CIS
- Departure Screens
- Announcements
-
Customer Help Points
-
-
Ticket buying and collection
-
Ticket Office
-
Oystercard Issued
-
Use Oystercard
-
Always Show Oyster Card Fields
-
Smartcard Issued
-
Smartcard Validator
-
Smartcard Comments
To get a TFW Smartcard, visit our website: www.tfw.wales
-
Penalty FaresAW
-
-
All station facilities
-
Seated Area
-
Waiting Room
-
Station Buffet
-
Toilets
-
Baby Change
-
Telephones
-
Wi Fi
-
-
Accessibility and mobility access
-
Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
-
Induction Loop
-
Accessible Ticket Machines
-
Ramp For Train Access
-
Accessible Taxis
-
Nearest Stations With More FacilitiesWRX
-
National Key Toilets
-
Step Free Access
Category B3.
Separate access to both platforms. Entrance to Platform 1 (to Bidston) is step-free but there is a steep ramp to Platform 2 (to Wrexham). Access between the platforms is via a steep hill, narrow pavement and steep ramp.
Coverage: partial Station -
Ticket Gates
-
Impaired Mobility Set Down
-
Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
-
-
Parking information
-
Cycle StorageSpaces: 2
Sheltered: Yes
Cctv: Yes
Location:On the Bidston platform
Type: Lockers -
Rail Replacement Services
The rail replacement bus stop is a local bus stop near the station.
-
Onward Travel
Buses located outside the station
-
-
Passenger services
-
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
-
Left Luggagehttps://www.nationalrail.co.uk/
-
Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
-
-
Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeysAvailable exclusively on our app
-
Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
-
Fun things to do in Newport this weekend Explore Fun things to do in Newport this weekend
-
Things to do in Cardiff City Centre Explore Things to do in Cardiff City Centre
-
Best UK city breaks for couples: romantic getaways in the British Isles Explore romantic getaways in the British Isles
-