Cardiff Bay is one of 20 railway stations in Cardiff. It’s conveniently located near some of the city’s most famous landmarks.

Station facilities

  • Step-free access
  • Ticket machine
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
unstaffed
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Information Services Open
Mon-Sun
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office

No
Prepurchase Collection
Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Yes
Smartcard Validator
Yes
Smartcard Comments

Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.

Penalty Fares
AW
All station facilities
Seated Area
Yes
Waiting Room

No
Station Buffet

No
Toilets

No
Baby Change

No
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Cardiff Bay station

Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available
Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machine(s) take cash, and major debit and credit cards.

Ramp For Train Access
Yes
Accessible Taxis

No
Accessible Public Telephones

Outside station turn right on to Bute Street.

Nearest Stations With More Facilities
CDF
National Key Toilets

No
Step Free Access

Category A.

The platform has level access from Bute Street and Lloyd George Avenue.


Coverage: whole Station
Ticket Gates

No
Impaired Mobility Set Down

No
Wheelchairs Available

No
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 0
Sheltered: No
Cctv: No
Rail Replacement Services

Local bus stop on Lloyd George Ave, near the station entrance.

Onward Travel

There is a bus stop outside the station.

Cycle Hire

Cycle hire is provided by Next/Ovo bike with their docking station located on the east side of Lloyd George Avenue near its junction with Hemingway Road nextbike - origin bike sharing

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

About Cardiff Bay railway station

One of many stations in a vibrant city, Cardiff Bay opened in 1844 as Cardiff Bute Dock. It’s situated to the south of the capital, serving the Cardiff Bay and Butetown areas. It handles over one and a half million passengers annually.

The station is ideally placed for a day trip. Just a 10-minute walk away are the Millennium Centre, Senedd buildings and the vibrant, cultural richness of the Dock area. Check out these things to do in Cardiff if you’re looking for more inspiration.

You can check train times, plan your journey and buy your ticket with our app. Our Advance tickets with no booking fees can both save you money and having to buy a ticket on the day of your journey.

 

How long does it take to get from Cardiff Bay station to Cardiff Airport?

It takes just over an hour to get to the airport from Cardiff Bay station.

How long does it take to walk from Cardiff Bay station to Cardiff city centre?

Going via Bute Street, it takes around ten minutes to walk into the centre of Cardiff from Cardiff Bay station.

What car parking facilities are available at Cardiff Bay station?

There are no car parking facilities at Cardiff Bay station.

What facilities are there for bike storage at Cardiff Bay station?

Cardiff Bay station has spaces for 10 bikes to be stored.

Is the station accessible?

There’s level access from Bute Street and Lloyd George Avenue.