Station facilities
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This is automated information from www.nationalrail.co.uk (opens in new window), which may contain elements of content only available in English.
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General service information
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Staffing Levelunstaffed
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Closed Circuit Television
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Information Available From StaffYes - from help point
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Information Services OpenMon-Sun
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CIS
- Departure Screens
- Arrival Screens
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase Collection
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Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
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Penalty FaresAW
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All station facilities
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Seated Area
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Waiting Room
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Station Buffet
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Toilets
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Baby Change
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Telephones
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Wi Fi
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) take cash, and major debit and credit cards.
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
Outside station turn right on to Bute Street.
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Nearest Stations With More FacilitiesCDF
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National Key Toilets
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Step Free Access
Category B.
The platform has level access from Bute Street and Lloyd George Avenue.
Coverage: partial Station -
Ticket Gates
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Impaired Mobility Set Down
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 10
Sheltered: No
Cctv: Yes
Annotation:5 hoops
Type: Stands -
Rail Replacement Services
The rail replacement bus stop is at the station entrance on Bute Street, near the old station building.
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Onward Travel
There is a bus stop outside the station.
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Cycle Hire
Cycle hire is provided by Next/Ovo bike with their docking station located on the east side of Lloyd George Avenue near its junction with Hemingway Road nextbike - origin bike sharing
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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Overview
Cardiff Bay Station is one of 20 train stations in Cardiff. Opened in 1844, it’s situated to the south of the capital, serving the Cardiff Bay and Butetown areas, and although it handles over one and a half million passengers annually, it only has one platform.
Ideally placed for a day trip to Cardiff, Cardiff Bay Station is within easy walking distance of the Millennium Centre, Senedd buildings, and the vibrant, cultural richness of the Dock area of the city. Check out more wonderful things to do in Cardiff to prepare for your next visit.
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How long does it take to get from Cardiff Bay Station to Cardiff Airport?
- It takes just over an hour to get to the airport from Cardiff Bay Station.
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How long does it take to walk from Cardiff Bay Station to Cardiff city centre?
- Going via Bute Street, it takes around ten minutes to walk into the centre of Cardiff from Cardiff Bay Station.
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What car parking facilities are available at Cardiff Bay Station?
- There are no car parking facilities at Cardiff Bay Station.
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What facilities are there for bike storage at Cardiff Bay Station?
- Cardiff Bay Station has spaces for 10 bikes to be stored.
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What other facilities are available at Cardiff Bay Station?
- Disabled access - the whole station is step-free, with ramps and induction loops available
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeysAvailable exclusively on our app
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
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Things to do in Cardiff City Centre Explore Things to do in Cardiff City Centre
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