Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
Part time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from ticket office
Information Services Open

Information available from help point on platform or from ticket office during the above hours.

CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator

No
Smartcard Comments

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Penalty Fares
AW
All station facilities
Seated Area
Yes
Station Buffet
Yes

Café

Toilets
Yes

The toilets are located on Platform 3. The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.

Baby Change
Yes
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Hereford station

Post Box

No
Atm Machine

No
Shops

No
Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available

Assistance will be provided by station staff during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.

Mon-Fri 06:15 to 21:00
Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machine(s) take cash, and major debit and credit cards. They are touchscreen.

The ticket machines are only accessible during ticket office opening hours.

Height Adjusted Ticket Office Counter
Yes

A low level counter is available at the Ticket Office.

Ramp For Train Access
Yes
Accessible Taxis

Taxi rank in the station car park, adjacent to the station building.

Accessible Public Telephones

No
National Key Toilets
Yes

The National key toilets are located on Platform 3; these toilets are operated by a radar key. The National key toilets are only available during Ticket Office opening hours.

Step Free Access

Category A

Step free access through the ticket hall to Platform 3 and 4.

A footbridge lifts connects Platforms 1 and 2.


Coverage: whole Station
Ticket Gates
Yes

Wide aisle gates available.

Impaired Mobility Set Down
Yes

Directly outside station.

Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 50
Sheltered: Yes
Cctv: Yes
Location:

Cycle parking is provided at four locations. 5 sheffield stands, under a shelter providing for up to 10 spaces for bicycles are located at the southern end of Platform 3. 5 Sheffield stands, providing for up to 10 bicycles to be parked are located in a shelter on the traffic island as you enter from Station Approach. 10 Sheffield stands, under two shelters providing for up to 20 spaces for bicycles, are located in an area marked cycle storage to the left of the main station entrance. A further five Sheffield stands, offering 10 spaces are also located nearby.


Type: Stands
CarPark

Operator Name: A P C O A
Name: Main Car Park
Spaces: 146
Number Accessible Spaces: 11
Accessible Car Park Equipment: Yes
Cctv: Yes

Open:
Mon-Sun

Website: https://www.apcoa.co.uk/tfwr
Rail Replacement Services

The rail replacement bus stop is at the front of the station.

Please click here for walking directions from the station to the rail replacement bus stop.

W3W: cult.adults.aura

Taxi Rank

Taxi rank in the station car park, adjacent to the station building.

Cycle Hire

There are no cycle hire facilities at this station.

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

Overview

Hereford railway station is a transport hub for the city and surrounding areas. It’s notable for its striking Gothic architecture, which adds a distinct character to the site and reflects the Victorian influence seen in many railway stations of its era.

It’s an important stop on the Marches Line, connecting passengers living near the England-Wales border with destinations such as Cardiff, Newport and Manchester. You’ll find a range of amenities here, including ticketing services, waiting areas, and facilities to accommodate accessibility needs.

 

History of Hereford railway station

Hereford station has a rich history dating back to the mid-19th century when the expansion of the railway network transformed transport across the UK.

Opened in 1854, the station was initially part of the Shrewsbury and Hereford Railway line, connecting the region to major industrial and commercial centres. Designed in a Victorian architectural style, the station has undergone several renovations and improvements over the years to meet growing passenger demand.

During its peak in the 19th and early 20th centuries, Hereford became a significant hub for both freight and passenger traffic, transporting agricultural goods, livestock and local produce.

To this day, Hereford railway station remains a vital link in the UK rail network.

 

How long does it take to walk from Hereford station to Hereford city centre?

Walking along Widemarsh Street, the walk from the station to the city centre takes around ten minutes.

What car parking facilities are available at Hereford station?

Hereford station has spaces for 175 cars to park.

What facilities are there for bike storage at Hereford station?

There are secure spaces for 50 bikes at Hereford station.

What other facilities are available at Hereford station?
  • Toilets - including baby changing facilities
  • Station buffet
  • Coin and cards telephones
  • Post box
  • Disabled access - the station is step-free throughout, and there are ramps, wheelchairs and induction loops available
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