Find out everything you need to know about Newport railway station. You can also use our handy capacity checker to find out how busy your train is likely to be and plan your journey.
Station facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from ticket office
Yes - from help point -
Information Services Open
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CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresAW
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All station facilities
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Seated Area
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Trolleys
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Station Buffet
Food outlet (available on platforms 2 and 3).
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Toilets
The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
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Shops
Newsagent (available on platforms 2 and 3).
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
Monday to Friday 04:30 to 01:00
Saturday 04:30 to 00:01
Sunday 07:30 to 01:00
Mon-Fri - 24h -
Induction Loop
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Accessible Ticket Machines
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
The pay phone is located on platforms 2 and 3.
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National Key Toilets
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
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Step Free Access
Category B1
Step free access is available to all platforms via lifts.
Coverage: partial Station -
Ticket Gates
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Impaired Mobility Set Down
Set down and pick up in the short-stay station car park, located off Queensway.
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 62
Sheltered: Yes
Cctv: Yes
Location:Cycle parking at Newport station is in two locations.
25 Sheffield stands providing parking for up to fifty bicycles are located on Platform 1. These are under cover of the platform canopy
6 Sheffield stands providing parking for up to twelve bicycles are located outside the west, Godfrey Road, entrance to the station.
Type: Stands -
CarParkCar parking1:
Operator Name: A P C O A
Name: High Street
Spaces: 20
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: Yes
Open:
Mon-Fri
Website: https://www.apcoa.co.uk/tfwr
Car parking2:
Operator Name: A P C O A
Name: Godfrey Road
Spaces: 246
Number Accessible Spaces: 14
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org/ for further information.
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Cctv: Yes
Open:
Mon-Sun
Website: https://www.apcoa.co.uk/tfwr
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Rail Replacement Services
The rail replacement bus stop is a local coach stop on Queensway near the station taxi rank.
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Taxi Rank
Taxi rank outside the main entrance to the station.
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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About Newport railway station
The station was first opened in 1850 and was expanded in 1928 due to the closure of two nearby stations - Mill Street and Dock Street. Today its four platforms cope with nearly three million passengers annually from across Wales and the UK.
In 2007, yet another redevelopment began costing approximately £20 million. This included a new pedestrian bridge, platform extensions and a stylish bus-rail interchange making it easy for passengers to get around. Architecturally, the station design takes its inspiration from the iconic domes of the Eden Project. The glass roofs flood the concourse with light, creating a spacious, contemporary feel.
Check out our guide on the numerous things to do in Newport. You’ll find it a vibrant city with a fascinating history and plenty of places to shop or enjoy a bite to eat.
Newport’s also an excellent starting point for train journeys to other destinations on the Wales and Borders rail network. Buy your Advance tickets online or on our app today, with no booking fees.
As one of Wales' busiest stations, Newport plays a crucial role in supporting both local and national travel, making it an essential gateway to the rest of the country. Whether you're commuting, travelling for leisure, or exploring the rich heritage of Newport, the station provides reliable and convenient connections to help you reach your destination with ease.
Take a virtual tour of our stations
Virtual tour of Newport station
See all of our TfW 3D station tours here and learn how they work.
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How long does it take to get from Newport station to Cardiff Airport?
- At 20 miles, Cardiff Airport is the closest to Newport train station, with the journey taking approximately 1 hour, with a change at Cardiff Central.
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How long does it take to walk from Newport station to Newport town centre?
- Walking via North Street, it takes around ten minutes to reach Newport town centre
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What car parking facilities are available at Newport station?
- There are 214 car parking spaces, including Blue Badge parking, at Newport station.
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What facilities are there for bike storage at Newport station?
- Newport station has 42 covered spaces for bike storage and includes CCTV.
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What other facilities are available at Newport station?
- Toilets, including baby changing facilities
- Station buffet
- Shops
- Coin and cards telephones
- Wi-Fi
- Disabled access - including step-free access throughout, ramps, wheelchairs and induction loop systems
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Which popular destinations can be reached from Newport station?
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
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