Find out everything you need to know about Newport railway station. You can also use our handy capacity checker to find out how busy your train is likely to be and plan your journey.

Station facilities

  • Parking
  • Shops
  • Ticket machine
  • Ticket office
  • Toilets
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from ticket office
Yes - from help point
Information Services Open
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator
Yes
Penalty Fares
AW
All station facilities
Seated Area
Yes
Trolleys
Yes
Station Buffet
Yes

Food outlet (available on platforms 2 and 3).

Toilets
Yes

The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.

Baby Change
Yes
Telephones

No
Wi Fi

No

Find WiFi Hotspots around Newport (S. Wales) station

Shops
Yes

Newsagent (available on platforms 2 and 3).

Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available

Monday to Friday 04:30 to 01:00

Saturday 04:30 to 00:01

Sunday 07:30 to 01:00

Mon-Fri - 24h
Induction Loop
Yes
Accessible Ticket Machines
Yes
Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
Accessible Public Telephones

The pay phone is located on platforms 2 and 3.

National Key Toilets
Yes

The National key toilets are located on Platform 2; these toilets are operated by a radar key.

Step Free Access

Category B1

Step free access is available to all platforms via lifts.


Coverage: partial Station
Ticket Gates
Yes
Impaired Mobility Set Down
Yes

Set down and pick up in the short-stay station car park, located off Queensway.

Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 62
Sheltered: Yes
Cctv: Yes
Location:

Cycle parking at Newport station is in two locations.

25 Sheffield stands providing parking for up to fifty bicycles are located on Platform 1. These are under cover of the platform canopy

6 Sheffield stands providing parking for up to twelve bicycles are located outside the west, Godfrey Road, entrance to the station.


Type: Stands
CarPark
Car parking1:

Operator Name: A P C O A
Name: High Street
Spaces: 20
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:

This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.


Cctv: Yes
Open:
Mon-Fri

Website: https://www.apcoa.co.uk/tfwr

Car parking2:

Operator Name: A P C O A
Name: Godfrey Road
Spaces: 246
Number Accessible Spaces: 14
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:

This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org/ for further information.

.


Cctv: Yes
Open:
Mon-Sun

Website: https://www.apcoa.co.uk/tfwr

Rail Replacement Services

The rail replacement bus stop is a local coach stop on Godfrey Road near the station.

Taxi Rank

Taxi rank outside the main entrance to the station.

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

About Newport railway station

The station was first opened in 1850 and was expanded in 1928 due to the closure of two nearby stations - Mill Street and Dock Street. Today its four platforms cope with nearly three million passengers annually from across Wales and the UK.

In 2007, yet another redevelopment began costing approximately £20 million. This included a new pedestrian bridge, platform extensions and a stylish bus-rail interchange making it easy for passengers to get around. Architecturally, the station design takes its inspiration from the iconic domes of the Eden Project. The glass roofs flood the concourse with light, creating a spacious, contemporary feel.

Check out our guide on the numerous things to do in Newport. You’ll find it a vibrant city with a fascinating history and plenty of places to shop or enjoy a bite to eat.

Newport’s also an excellent starting point for train journeys to other destinations on the Wales and Borders rail network. Buy your Advance tickets online or on our app today, with no booking fees.

As one of Wales' busiest stations, Newport plays a crucial role in supporting both local and national travel, making it an essential gateway to the rest of the country. Whether you're commuting, travelling for leisure, or exploring the rich heritage of Newport, the station provides reliable and convenient connections to help you reach your destination with ease.

 

  • How long does it take to get from Newport station to Cardiff Airport?

    • At 20 miles, Cardiff Airport is the closest to Newport train station, with the journey taking approximately 1 hour, with a change at Cardiff Central.

  • How long does it take to walk from Newport station to Newport town centre?

    • Walking via North Street, it takes around ten minutes to reach Newport town centre

  • What car parking facilities are available at Newport station?

    • There are 214 car parking spaces, including Blue Badge parking, at Newport station.

  • What facilities are there for bike storage at Newport station?

    • Newport station has 42 covered spaces for bike storage and includes CCTV.

  • What other facilities are available at Newport station?

    • Toilets, including baby changing facilities
    • Station buffet
    • Shops
    • Coin and cards telephones
    • Wi-Fi
    • Disabled access - including step-free access throughout, ramps, wheelchairs and induction loop systems

  • Which popular destinations can be reached from Newport station?