Station facilities
- Toilets
- Yes
- Parking
- Yes
- ATM
- No
- Ticket office
- Yes
- Wifi
- No
- Ticket machine
- Yes
- Step-free access
- Yes
- Shops
- Yes
We apologise that not all information on these pages is bilingual.
This is automated information from www.nationalrail.co.uk (opens in new window), which may contain elements of content only available in English.
-
General service information
-
Staffing LevelFull time
-
Closed Circuit Television
-
Information Available From StaffYes - from help point
Yes - from ticket office -
Information Services OpenMon-Fri 04:30 to 01:00
Saturday 04:30 to 00:01
Sunday 07:30 to 01:00 -
CISDeparture Screens
Announcements
Arrival Screens -
Customer Help Points
-
-
Ticket buying and collection
-
Ticket Office
-
Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
-
Oystercard Issued
-
Use Oystercard
-
Always Show Oyster Card Fields
-
Smartcard Issued
-
Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
-
Penalty FaresGW
-
-
All station facilities
-
First Class Lounge
-
Seated Area
-
Trolleys
-
Station BuffetFood outlet (available on platforms 2 and 3).
-
ToiletsThe toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
-
Baby Change
-
Showers
-
TelephonesUsage Type: Coins
-
Wi Fi
-
Web Kiosk
-
Post Box
-
Tourist Information
-
Atm Machine
-
Bureau De Change
-
ShopsNewsagent (available on platforms 2 and 3).
-
-
Accessibility and mobility access
-
Helpline03333 211202https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00
-
Staff Help Available
Monday to Friday 04:30 to 01:00
Saturday 04:30 to 00:01
Sunday 07:30 to 01:00
Mon-Fri - 24h -
Induction Loop
-
Accessible Ticket Machines
-
Height Adjusted Ticket Office Counter
-
Ramp For Train Access
-
Accessible Public TelephonesThe pay phone is located on platforms 2 and 3.
-
National Key ToiletsThe National key toilets are located on Platform 2; these toilets are operated by a radar key.
-
Step Free Access
Category B
Step free access is available to all platforms via lifts.
Coverage: whole Station -
Ticket Gates
-
Impaired Mobility Set Down
Set down and pick up in the short-stay station car park, located off Queensway.
-
Wheelchairs Available
-
Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
-
-
Parking information
-
Cycle StorageSpaces: 42
Sheltered: Yes
Cctv: Yes
Type: Stands -
CarParkCar parking 1:
Operator Name: A P C O A
Name: Godfrey Road
Spaces: 246
Number Accessible Spaces: 14
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note:This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org/ for further information.
.
Cctv: Yes
Open:
Mon-Sun
Website: https://www.apcoa.co.uk/tfwr
Car parking 2:
Operator Name: A P C O A
Name: High Street
Spaces: 20
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Accessible Car Park Equipment Note: This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
Cctv: Yes
Open:
Mon-Fri
Website: https://www.apcoa.co.uk/tfwr
-
Rail Replacement Services
The rail replacement bus stop is a local coach stop on Queensway near the station taxi rank.
-
Taxi Rank
Taxi rank outside the main entrance to the station.
-
-
Passenger services
-
Customer ServiceContact our Customer Relations team directly via the Transport for Wales Website.
-
Left Luggagehttps://www.nationalrail.co.uk/
-
Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
-
Overview
Serving the small town of Newport, the station was first opened in 1850, and, in 1928, underwent a large expansion due to the closure of two nearby stations - Mill Street and Dock Street. This expansion resulted in 7 platforms, which, with subsequent redevelopments has decreased to 4, which, today, cope with nearly three million passengers annually.
In 2007, yet another redevelopment began, costing approximately £20 million. This included a new pedestrian bridge, platform extensions and a stylish bus-rail interchange making it easy for passengers to get around. Architecturally, the station design takes its inspiration from the iconic domes of the Eden Project, with the glass roofs flooding the concourse with light, and opening the area up, creating a spacious contemporary feel.
To learn more wonderful facts about Newport and figure out what there is to see in this lovely town, make sure to take a look at our guide on things to do in Newport.
Take a virtual tour of our stations
Virtual tour of Newport station
See all of our TfW 3D station tours here and learn how they work.
-
How long does it take to get from Newport Station to Cardiff Airport?
- At 20 miles, Cardiff Airport is the closest to Newport Station, with the journey taking approximately 1 hour, with a change at Cardiff Central.
-
How long does it take to walk from Newport Station to Newport town centre?
- Walking via North Street, it takes around ten minutes to reach Newport town centre
-
What car parking facilities are available at Newport Station?
- There are 214 car parking spaces, including Blue Badge parking, at Newport Station.
-
What facilities are there for bike storage at Newport Station?
- Newport Station has 42 covered spaces for bike storage and includes CCTV.
-
What other facilities are available at Newport Station?
- Toilets, including baby changing facilities
- Station buffet
- Shops
- Coin and cards telephones
- Wi-Fi
- Disabled access - including step-free access throughout, ramps, wheelchairs and induction loop systems
-
Which popular destinations can be reached from Newport Station?
-
Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeysAvailable exclusively on our app
-
Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
-
Top ten attractions in Swansea Explore Top ten attractions in Swansea
-
Fun things to do in Newport this weekend Explore Fun things to do in Newport this weekend
-
Things to do in Cardiff City Centre Explore Things to do in Cardiff City Centre
-