Newport

Address and directions

Newport (South Wales) station
Queensway
Newport
Gwent
NP20 4AX

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Ticket office opening hours

Monday: 05:45 to 20:00
Tuesday: 05:45 to 20:00
Wednesday: 05:45 to 20:00
Thursday: 05:45 to 20:00
Friday: 05:45 to 20:00
Saturday: 06:30 to 20:30
Sunday: 08:00 to 19:45

Station facilities

Toilets: Yes
Parking: Yes
ATM: No
Ticket office: Yes
Wifi: No
Ticket machine: Yes
Step-free access: Yes
Shops: Yes

We apologise that not all information on these pages is bilingual.

This is automated information from www.nationalrail.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
  Yes - from ticket office
- Information Services Open
  
  Mon-Fri 04:30 to 01:00
  Saturday 04:30 to 00:01
  Sunday 07:30 to 01:00
- CIS
  
  Departure Screens
  Announcements
  Arrival Screens
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Penalty Fares
  
  GW
All station facilities
- First Class Lounge
- Seated Area
- Trolleys
- Station Buffet
  
  Food outlet (available on platforms 2 and 3).
- Toilets
  
  The toilets are located on Platform 1, Platform 2 and Platform 4. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Baby Change
- Showers
- Telephones
  
  Usage Type: Coins
- Wi Fi
  
  Find WiFi Hotspots around Newport (S. Wales) station
- Web Kiosk
- Post Box
- Tourist Information
- Atm Machine
- Bureau De Change
- Shops
  
  Newsagent (available on platforms 2 and 3).
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Monday to Friday 04:30 to 01:00
  
  Saturday 04:30 to 00:01
  
  Sunday 07:30 to 01:00
  
  Mon-Fri - 24h
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Public Telephones
  
  The pay phone is located on platforms 2 and 3.
- National Key Toilets
  
  The National key toilets are located on Platform 2; these toilets are operated by a radar key.
- Step Free Access
  
  Category B
  
  Step free access is available to all platforms via lifts.
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
  
  Set down and pick up in the short-stay station car park, located off Queensway.
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 42
  Sheltered: Yes
  Cctv: Yes
  Type: Stands
- CarPark
  
  Car parking 1:
  
  Operator Name: A P C O A
  Name: Godfrey Road
  Spaces: 246
  
  Number Accessible Spaces: 14
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note:
  This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org/ for further information.
  .
  Cctv: Yes
  
  Open:
  Mon-Sun
  
  Website: https://www.apcoa.co.uk/tfwr
  
  Car parking 2:
  
  Operator Name: A P C O A
  Name: High Street
  Spaces: 20
  
  Number Accessible Spaces: 2
  Accessible Car Park Equipment: Yes
  Accessible Car Park Equipment Note: This car park is accredited with a Disabled Parking Award run by D M U K. Visit https://www.disabledmotoring.org for further information.
  Cctv: Yes
  
  Open:
  Mon-Fri
  
  Website: https://www.apcoa.co.uk/tfwr
- Rail Replacement Services
  
  The rail replacement bus stop is a local coach stop on Queensway near the station taxi rank.
- Taxi Rank
  
  Taxi rank outside the main entrance to the station.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

Live departures and arrivals

Overview

Serving the small town of Newport, the station was first opened in 1850, and, in 1928, underwent a large expansion due to the closure of two nearby stations - Mill Street and Dock Street. This expansion resulted in 7 platforms, which, with subsequent redevelopments has decreased to 4, which, today, cope with nearly three million passengers annually.

In 2007, yet another redevelopment began, costing approximately £20 million. This included a new pedestrian bridge, platform extensions and a stylish bus-rail interchange making it easy for passengers to get around. Architecturally, the station design takes its inspiration from the iconic domes of the Eden Project, with the glass roofs flooding the concourse with light, and opening the area up, creating a spacious contemporary feel.

To learn more wonderful facts about Newport and figure out what there is to see in this lovely town, make sure to take a look at our guide on things to do in Newport.

Take a virtual tour of our stations

Virtual tour of Newport station

See all of our TfW 3D station tours here and learn how they work.

How long does it take to get from Newport Station to Cardiff Airport?
- At 20 miles, Cardiff Airport is the closest to Newport Station, with the journey taking approximately 1 hour, with a change at Cardiff Central.
How long does it take to walk from Newport Station to Newport town centre?
- Walking via North Street, it takes around ten minutes to reach Newport town centre
What car parking facilities are available at Newport Station?
- There are 214 car parking spaces, including Blue Badge parking, at Newport Station.
What facilities are there for bike storage at Newport Station?
- Newport Station has 42 covered spaces for bike storage and includes CCTV.
What other facilities are available at Newport Station?
- Toilets, including baby changing facilities
- Station buffet
- Shops
- Coin and cards telephones
- Wi-Fi
- Disabled access - including step-free access throughout, ramps, wheelchairs and induction loop systems
Which popular destinations can be reached from Newport Station?

Newport

Address and directions

Ticket office opening hours

Station facilities

Overview

Take a virtual tour of our stations

How long does it take to get from Newport Station to Cardiff Airport?

How long does it take to walk from Newport Station to Newport town centre?

What car parking facilities are available at Newport Station?

What facilities are there for bike storage at Newport Station?

What other facilities are available at Newport Station?

Which popular destinations can be reached from Newport Station?