Prestatyn

Address and directions

Prestatyn station
High street
Prestatyn
Denbighshire
LL19 9BB

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Ticket office opening hours

Monday: 07:30 to 15:45
Tuesday: 07:30 to 15:45
Wednesday: 07:30 to 15:45
Thursday: 07:30 to 15:45
Friday: 07:30 to 15:45
Saturday: 08:45 to 17:00
Sunday: 09:10 to 16:40

Station facilities

Parking
Step-free access
Ticket machine
Ticket office
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).

General service information
- Staffing Level
  
  Part time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from ticket office
  Yes - from help point
- Information Services Open
  
  Information available during ticket office opening times.
- CIS
  - Departure Screens
  - Arrival Screens
  - Announcements
- Customer Help Points
  
  Ticket office for advice only.
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Topup
  
  Ticket Office: Yes
  Ticket Machine: Yes
- Smartcard Validator
- Smartcard Comments
  
  Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.
- Penalty Fares
  
  AW
All station facilities
- Seated Area
- Station Buffet
- Toilets
- Baby Change
- Telephones
- Wi Fi
  
  Find WiFi Hotspots around Prestatyn station
Accessibility and mobility access
- Helpline
  
  03333 211202
  
  https://www.nationalrail.co.uk/
  
  Mon-Sun 08:00 to 20:00
- Staff Help Available
  
  Assistance will be provided by the Conductor on the train outside of staffing hours.
- Induction Loop
- Accessible Ticket Machines
  
  The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
- Accessible Public Telephones
- Nearest Stations With More Facilities
  
  RHL
- National Key Toilets
- Step Free Access
  
  Category A.
  Step free access to both platforms via a footbridge with ramps and a lift.
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 12
  Sheltered: No
  Cctv: Yes
  Location:
  The six Sheffield Stands providing for space for 12 bicycles, are located on the station platform west of the station building.
  
  Annotation:
  6 stands providing a total of 12 spaces on the platform, west of the station building
  
  Type: Stands
- CarPark
  
  Operator Name: Denbighshire County Council
  Name: Station Car Park
  Spaces: 36
  Free: Yes
  Number Accessible Spaces: 2
  Accessible Car Park Equipment: Yes
  Cctv: No
  
  Open:
  Mon-Sun
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  The rail replacement bus stop is a local bus stop on Bastion Road.
- Taxi Rank
  
  Taxi office outside the station.
- Onward Travel
  
  The nearest bus stops are located on the High Street.
  Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
- Cycle Hire
  
  There are no cycle hire facilities at this station.
Passenger services
- Customer Service
  
  Contact our Customer Relations team directly via the Transport for Wales Website.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  Operator Name: Transport for Wales
  
  https://www.nationalrail.co.uk/

Live departures and arrivals

Overview

Opened in 1848, and designed by the son of the railway king, George Stephenson, Prestatyn Station lies on the North Wales Coast Line. Bringing prosperity to the area, visitors flooded to the seaside resort. The station has had a series of upgrades over the years, with the latest remodelling occurring in 2012. New platforms, redesigned buildings, and an improved signalling system, make handling a third of a million passengers every year, simple.

Prestatyn has plenty to offer the day-tripper - attractions such as the glorious beach, a rich heritage to soak up, and walks along the beautiful and rugged coastline.

How long does it take to walk from Prestatyn Station to Prestatyn town centre?
- Walking via Bridge Road, the walk from the station to Prestatyn town centre takes around five minutes.
What car parking facilities are available at Prestatyn Station?
- Prestatyn Station has 25 car parking spaces available.
What facilities are there for bike storage at Prestatyn Station?
- There are no bike storage facilities at this station.
What other facilities are available at Prestatyn Station?
- Station buffet
- Disabled access - the whole station is step-free, with ramps and induction loops available
Which popular destinations can be reached from Prestatyn Station?
- Prestatyn to Rhyl
- Prestatyn to Llandudno