Station facilities
We apologise that not all information on these pages is bilingual.
This is automated information from www.nationalrail.co.uk (opens in new window), which may contain elements of content only available in English.
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from ticket office
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Information Services Open
Information available during ticket office opening times.
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CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
Ticket office for advice only.
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresAW
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All station facilities
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Seated Area
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Station Buffet
Cold drinks vending machine
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Toilets
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Baby Change
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Telephones
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Wi Fi
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
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Induction Loop
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Accessible Ticket Machines
The ticket machine(s) take cash, and major debit and credit cards.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Nearest Stations With More FacilitiesRHL
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National Key Toilets
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Step Free Access
Category A.
Step free access to both platforms via a footbridge with ramps and a lift.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 12
Sheltered: No
Cctv: Yes
Location:The six Sheffield Stands providing for space for 12 bicycles, are located on the station platform west of the station building.
Annotation:6 stands providing a total of 12 spaces on the platform, west of the station building
Type: Stands -
CarPark
Operator Name: Denbighshire County Council
Name: Station Car Park
Spaces: 36
Free: Yes
Number Accessible Spaces: 2
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
The rail replacement bus stop is a local bus stop on Bastion Road.
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Taxi Rank
Taxi office outside the station.
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Onward Travel
The nearest bus stops are located on the High Street.
Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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Overview
Opened in 1848, and designed by the son of the railway king, George Stephenson, Prestatyn Station lies on the North Wales Coast Line. Bringing prosperity to the area, visitors flooded to the seaside resort. The station has had a series of upgrades over the years, with the latest remodelling occurring in 2012. New platforms, redesigned buildings, and an improved signalling system, make handling a third of a million passengers every year, simple.
Prestatyn has plenty to offer the day-tripper - attractions such as the glorious beach, a rich heritage to soak up, and walks along the beautiful and rugged coastline.
- How long does it take to walk from Prestatyn Station to Prestatyn town centre?
- Walking via Bridge Road, the walk from the station to Prestatyn town centre takes around five minutes.
- What car parking facilities are available at Prestatyn Station?
- Prestatyn Station has 25 car parking spaces available.
- What facilities are there for bike storage at Prestatyn Station?
- There are no bike storage facilities at this station.
- What other facilities are available at Prestatyn Station?
- Station buffet
- Disabled access - the whole station is step-free, with ramps and induction loops available
- Which popular destinations can be reached from Prestatyn Station?
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