Ticket info
Need to change your ticket? or find out how to get the cheapest ticket? Here's everything you need to know about tickets
I brought a ticket but did not travel because of a delay or cancelation
Under the National Rail Conditions of Travel, if you have purchased a ticket and your train is cancelled or delayed, and you choose not to travel , you may return the unused ticket to the original retailer which the ticket was purchased from and you will be given a full refund with no administration fee being charged.
Transport for Wales Rail Service Quality Report, 2022-23
Transport for Wales Rail Service Quality Report, 2022-23 Overview This report captures Transport for Wales Rail service quality for the Rail Year 2022-23.
Bus franchising
Bus franchising: putting people and communities firstWe’re changing Wales’ bus network so it puts people and communities first.
Transport for Wales Rail Service Quality Report, 2021-22
Transport for Wales Rail Service Quality Report, 2021-22 Overview This report captures Transport for Wales Rail service quality for the Rail Year 2021-22.
Croeso to your T Network
My train was on time but I was unsatisfied with the service
My train was on time but I was not happy with the on board service (no toilets/ promised food not available/ weak wi-fi etc.) Can I get my money back? First check the relevant Passenger's Charter.
Using the T Network
Portobello level crossing update
On December 24 2023, we temporarily reopened Portobello level crossing, located just North of Taff’s Well station. We’ll be permanently closing the level crossing on June 2 2024 in line with our exciting
