Station

Gloucester

Address and directions

Gloucester station
Bruton Way
Gloucester
Gloucestershire
GL1 1DE

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Ticket office opening hours

Monday: 06:00 to 19:00
Tuesday: 06:00 to 19:00
Wednesday: 06:00 to 19:00
Thursday: 06:00 to 19:00
Friday: 06:00 to 19:00
Saturday: 07:00 to 19:00
Sunday: 09:00 to 18:00

Station message

Gloucester ticket office reduced opening hours

Gloucester ticket office will have the following changes to planned opening hours:

Friday 3rd May 0600 to 1600

Saturday 4th May 0700 to 1500

Sunday 5th May 0900 to 1530

Monday 6th May 0600 to 1600

Tuesday 7th May 0600 to 1600

Wednesday 8th May 0600 to 1300

Thursday 9th May 0600 to 1340

Friday 10th May 0600 to 1600

Saturday 11th May 0700 to 1230

Tickets can be bought from the ticket machine or digitally.

Station facilities

Parking
Shops
Step-free access
Ticket machine
Ticket office
Toilets
Wifi

This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.

General service information
- Staffing Level
  
  Full time
- Closed Circuit Television
- Information Available From Staff
  
  Yes - from help point
- Information Services Open
  
  Mon-Fri 05:00 to 00:00
  Saturday 05:00 to 00:00
  Sunday 08:00 to 23:15
- CIS
  - Departure Screens
  - Announcements
- Customer Help Points
Ticket buying and collection
- Ticket Office
- Prepurchase Collection
- Ticket Machine
- Oystercard Issued
- Use Oystercard
- Always Show Oyster Card Fields
- Smartcard Issued
- Smartcard Validator
- Smartcard Comments
  
  Smartcard Accepted
- Penalty Fares
  
  GW
All station facilities
- Seated Area
- Trolleys
- Station Buffet
  
  Coffee Shop
- Toilets
- Baby Change
- Telephones
- Wi Fi
  
  Connect to "GWR Free Station WiFi"
- Post Box
- Atm Machine
- Shops
  
  Coffee shop
Accessibility and mobility access
- Helpline
  
  08001 971 329 or 18001 0800 197 1329 (Textphone)
  
  https://www.nationalrail.co.uk/
- Staff Help Available
  
  Meeting point: Ticket Office.
  
  Mon-Fri 05:00 to 00:00
  Saturday 05:00 to 00:00
  Sunday 08:00 to 23:15
- Induction Loop
- Accessible Ticket Machines
- Height Adjusted Ticket Office Counter
- Ramp For Train Access
- Accessible Taxis
  
  Accessible taxis are available
- Accessible Public Telephones
  
  Public telephones are not accessible
- National Key Toilets
  
  The radar key is available from station staff.
- Step Free Access
  
  Step Free Category A station - step free access available to all platforms with liftbridge to link platforms
  
  Coverage: whole Station
- Ticket Gates
- Impaired Mobility Set Down
  
  No specific area.Assisted travel meeting point -Customer service office - platform 2. Please notify a member of staff.
- Wheelchairs Available
- Assisted Travel
  
  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Parking information
- Cycle Storage
  
  Spaces: 32
  Sheltered: Yes
  Cctv: Yes
  Location:
  Platform 2
  
  Type: Stands
- CarPark
  
  Name: Station Car Park
  Spaces: 200
  
  Number Accessible Spaces: 0
  Accessible Car Park Equipment: Yes
  Cctv: No
  
  Open:
  Mon-Fri - 24h
  Saturday - 24h
  Sunday - 24h
  
  Website: https://www.nationalrail.co.uk/
- Rail Replacement Services
  
  Great Western Way at the rear of the station
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Airport
  
  Change at Reading for the RailAir road link to Heathrow, and trains to Gatwick Change at Hayes & Harlington for the Elizabeth Line service to Heathrow
Passenger services
- Customer Service
  
  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
- Left Luggage
  
  https://www.nationalrail.co.uk/
- Lost Property
  
  https://www.nationalrail.co.uk/

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