Heather Clash

Update: Incident due to more trains than usual needing repairs at the same time between Newport (South Wales) (NWP) and Ebbw Vale Town (EBB) until 12:30.

Due to more trains than usual needing repairs at the same time between Newport (South Wales) (NWP) and Ebbw Vale Town (EBB):

Services may be cancelled in both directions between Newport (South Wales) (NWP) and Ebbw Vale Town (EBB).

We expect the incident to last until 12:30 and disruption to services is expected from 06:00 until 12:30.

Due to a shortage of trains, fewer trains are able to run between Newport and Ebbw Vale Town.

Customers are advised to travel on the next available service.

We apologise for the disruption caused to your journey.

Check services running in the area using the Transport for Wales Live Map

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

Customers can use the following local bus services to help you complete your journey, at no extra cost:

Route 56 provided by Stagecoach South Wales between Newport and Crosskeys via Rogerstone and Ponytmister.
Route X15 provided by Stagecoach South Wales between Newport and Llanhilleth via Rogerstone, Crosskeys and Newbridge.
Route 151 provided by Stagecoach South Wales between Newport and Newbridge via Pye Corner, Rogerstone, Pontymister, Risca and Crosskeys.

Find details of these services using the journey planner at www.traveline.cymru

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit the National Rail website.

Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations

Update: Incident due to emergency services dealing with an incident near the railway at Tenby (TEN) until 11:00.

Due to emergency services dealing with an incident near the railway at Tenby (TEN):

Services will be cancelled in both directions between Pembroke Dock (PMD) and Carmarthen (CMN).

We expect the incident to last until 11:00 and disruption to services is expected from 21:50 on 07/04/2026 until 13:00.

Due to the emergency services dealing with an incident at Tenby trains between Carmarthen and Pembroke Dock will be cancelled.

Until the emergency services have completed their work trains are unable to run through the area.

Check services running in the area using the Transport for Wales Live Map

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

Alternative Travel Options:

We have organised buses to run between Carmarthen and Pembroke Dock to assist customers to complete journeys where possible at no extra cost. These will be departing from Carmarthen at 05:35 and 06:54, and Pembroke Dock at approximately 07:07 and 09:02, and are provided by Davies Coaches, Gower mini travel, and Francis mini travel.

Road Transport will take longer than rail services. Please allow extra time to complete your journey.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/

Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations

All updates

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Chief Officer of Finance, Governance and Corporate Services

Having lived, studied and worked in Wales for over 26 years, Heather joined TfW in July 2018. An experienced accounting professional who studied at Cardiff University, she has worked in finance for all her career.

Heather specialises in the financial management and control of portfolios of outsourced contracts and corporate functions within large corporate organisations. Before joining TfW, she held the role of Finance Director in a variety of large organisations including the IT Services Division of Capita Group Plc and UK Sales and Marketing for Compass Group UK and Ireland.

Heather sits on the senior leadership team at TfW and is responsible for financial strategy and planning, analysing the organisation’s performance and risk, overseeing its governance and finance function, as well as all audit and internal financial controls. Heather is also a director of Transport for Wales Rail Limited.

All Updates

Update: Incident due to more trains than usual needing repairs at the same time between Newport (South Wales) (NWP) and Ebbw Vale Town (EBB) until 12:30.

Update: Incident due to emergency services dealing with an incident near the railway at Tenby (TEN) until 11:00.

Heather Clash

Chief Officer of Finance, Governance and Corporate Services