KPI: Applicants who are women
The percentage of people who apply for TfW roles who are women. Historically, the transport industry has employed fewer women than men. We want to change that. We are building a diverse team that mirrors the communities we serve.
Overview
Women applying for roles in TfW increased slightly in 2024/25 compared to 2023/24. This year, to encourage women to apply for roles in TfW, we ran strategic advertising campaigns aimed specifically at women which featured posters, social media platforms, collaborations with Careers Wales and 'A Day in the Life Of' videos. In Q4, we worked to challenge gender stereotypes through the School Valued Partnership, where we promoted roles in our Engineering and Driving functions to girls in STEM.
2023/24 27.2% | 2024/25 27.7% | Q4 2024/25 26.7% |
Well-being of Future Generations Act (WFGA) goals addressed:
4. A More Equal Wales
5. A Wales of Cohesive Communities
Forward look
We remain focused on being one of Wales's leading inclusive employers by promoting opportunities for women from all backgrounds, particularly in Engineering and Train Driving. In 2025/26, we intend to host positive action virtual events, which will be a forum where women from all backgrounds will be able to interact with our female Drivers and Engineers and ask questions about the roles. Participants will also have the opportunity to register on our website for job alerts. We are working with our Early Talent programme to ensure the design of all talent campaigns is inclusive and improves engagement from women. This will be supported by continuous review of our recruitment data, to identify and address barriers in the recruitment process.
KPI: Women applicants who gain roles with TfW
The percentage of women applicants who are successful in acquiring a TfW role. We are working to build a diverse team that mirrors the communities we serve.
Overview
Women applicants who gained roles with TfW slightly decreased in 2024/25 compared to 2023/24. However, this year we welcomed our first all-woman apprentice and intern cohort which was a milestone for our Early Talent Programme and reflected the intentional work that has taken place encouraging women applicants. Three of our female apprentices were finalists in the Apprentice of the Year category at the Young Rail Professionals and Women in Rail Awards. In the final quarter of the year, several female graduates and apprentices secured permanent roles in their respective teams.
2023/24 33.2% | 2024/25 31.8% | Q4 2024/25 31.0% |
Well-being of Future Generations Act (WFGA) goals addressed:
4. A More Equal Wales
5. A Wales of Cohesive Communities
Forward look
We are determined to be one of Wales’s leading inclusive employers by representing the diverse communities we serve in our workplace. In 2025/26, we will continue to work with our community partners to advertise on their job boards and extend the reach of our advertising campaigns. In 2025/26, we are also launching our Returners Program which is a supported pathway back into work for those who have had a career break due to childcare, caring responsibilities or illness.
KPI: Colleague retention
The percentage of TfW colleagues who remained with TfW during the year. We monitor this in conjunction with why TfW colleagues leave the organisation so we can devise initiatives to increase employee retention. This will drive better performance, improve our business outcomes and reduce the risk of negative business performance.
Overview
In 2024/25, Colleague Retention increased in comparison to 2023/24. This year colleagues enjoyed internal leadership programmes and secondment opportunities with Welsh Government and Network Rail. The main reason for colleagues leaving TfW this year was retirement.
2023/24 92.9% | 2024/25 94.7% | Q4 2024/25 99.1% |
Well-being of Future Generations Act (WFGA) goals addressed:
1. A Prosperous Wales
4. A More Equal Wales
Forward look
In 2025/26, career development opportunities for our colleagues will continue to take place through in-house and external training and through partnerships with professionally recognised accreditations