Due to a fault with the signalling system at Lisvane & Thornhill (LVT):
Services may be delayed by up to 20 minutes.
Services may be cancelled in both directions between Cardiff Queen Street (CDQ) and Rhymney (RHY).
We expect the incident to last until 10:30 and disruption to services is expected from 10:05 until 15:00.
What's Happened?
We have been made aware of a signalling problem at Lisvane and Thornhill. For safety, train services will be running more slowly than normal through the area, with residual delays of around 15 minutes to be expected. Our colleagues at Amey Infrastructure are aware of the problem and Technicians are currently on route to the affected area/signalling. We will publish more information here, once we have received an update from the infrastructure technicians. Please check back shortly.
We apologise for the disruption caused to your journey.
There will be a reduction in train services between Cardiff Queen Street and Rhymney.
Customers can use local bus services between Rhymney and Caerphilly to help you complete your journey, at no extra cost:
- 26, 50, 51, 53 Stagecoach services.
You can use these services until further notice.
Find details of these services using the journey planner at www.traveline.cymru and on the Stagecoach website https://www.stagecoachbus.com/plan-a-journey
We apologise that our Pay As You Go cannot be used on local bus operators.
We advise passengers to tap out at the earliest opportunity.
We have road transport running between Caerphilly and Bargoed provided by Watts, to help you complete your journey, at no extra cost.
Services will depart at the following times:
Caerphilly XX:12 and XX:42
Bargoed XX:06 and XX43
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/.
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area and other information such as Rail Replacement Stop Locations using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
Pay as you go customers
If all or part of your journey requires a rail replacement bus, please tap in at your origin station and tap out at your destination. If you need to tap out at a gateline after travelling on a rail replacement bus, our station colleagues can assist. You can also add any missing taps using our app or website.
Pay as you go is only valid on Transport for Wales and CrossCountry services, even where we state you can use your original ticket at no extra cost with other train operators or local bus operators. If you travel with another operator or on a local bus service, you must first tap out at the same station within one hour of tapping in and buy an alternative ticket before boarding.
If you wish to abandon your journey, please tap out at the same station within one hour of tapping in.
