Station

Station message

The lifts are out of order between the concourse and entrance/exit at Northampton station.

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window), which may contain elements of content only available in English.
General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from help point
Yes - from information point
Yes - from ticket office
Information Services Open
Mon-Sun 00:00 to 00:00
CIS
  • Departure Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No

Use Oystercard

No

Always Show Oyster Card Fields

No

Smartcard Issued
Yes
Smartcard Validator
Yes
Penalty Fares
LM
All station facilities
Seated Area
Yes
Trolleys
Yes

Limited availability

Station Buffet
Yes

Soho Piccolo Coffee Shop

Toilets
Yes

The toilets are located on the Main Concourse. The accessible toilet key is sourced from Customer Information Point. The toilet facilities are available: Monday - Saturday 04:00-22:30 and Sunday 06:00-22:30.

Baby Change
Yes

Female toilets,Male toilets

Telephones

No

Wi Fi

No

Atm Machine
Yes

Concourse and foyer

Shops
Yes

WHSmith

Accessibility and mobility access
Helpline

0800 0248 997

https://www.nationalrail.co.uk/
Mon-Sun
Staff Help Available

This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

Mon-Sun
Induction Loop
Yes
Accessible Ticket Machines
Yes
Height Adjusted Ticket Office Counter

No

Booking clerk would go out side and serve the customer

Ramp For Train Access
Yes
Accessible Taxis

Accessible taxis are available

National Key Toilets
Yes
Step Free Access

This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.


Coverage: whole Station
Ticket Gates
Yes
Impaired Mobility Set Down
Yes

4 x 20 minute parking bays outside front of station

Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 85
Sheltered: Yes
Cctv: Yes
Location:

In the main car park area and area adjacent to main station building


Type: Stands
CarPark

Operator Name: S A B A U K
Name: Station Car Park
Spaces: 866

Number Accessible Spaces: 12
Accessible Spaces Note:

Blue Badge holders can park free of charge but must register for a free parking permit, as described on the Saba Parking Blue Badge Portal. You must register prior to or on the same day as parking on the  Saba Blue Badge Portal.


Accessible Car Park Equipment: Yes
Cctv: No

Open:
Mon-Fri - 24h
Saturday - 24h
Sunday - 24h

Website: https://www.sabaparking.co.uk/car-park/northampton-station-car-park
Rail Replacement Services

Rail replacement vehicles will operate from the turning circle on the car park side of the station building.

Please check your destination before boarding.

Please click here for walking directions from the station to the rail replacement bus stop.

Please click here for a directional video to the rail replacement bus stop.

Taxi Rank

Taxis can be obtained outside the front of the station. www.traintaxi.co.uk

Onward Travel

Information to plan your onward journey is available in a printable format here

Passenger services
Customer Service

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.

**Northampton station is accredited by the Secure Station Scheme**

Left Luggage

No

https://www.nationalrail.co.uk/
Lost Property
Yes
https://www.nationalrail.co.uk/
Live departures and arrivals