Station facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from help point
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Information Services OpenMon-Fri - 24h
Saturday 03:00 to 00:00
Sunday 07:00 to 00:00 -
CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Topup
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Smartcard Validator
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Smartcard Comments
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.
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Penalty FaresAW
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All station facilities
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Seated Area
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Trolleys
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Station Buffet
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Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Tourist Information
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Atm Machine
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Shops
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Mon-Fri - 24h
Saturday 03:00 to 00:00
Sunday 07:00 to 00:00 -
Induction Loop
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Accessible Ticket Machines
The ticket machines take cash, debit and credit cards.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
on concourse
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National Key Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Step Free Access
Category A.
Step free access to all platforms.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 128
Sheltered: Yes
Cctv: Yes
Location:Cycle parking is provided at three locations. On platforms 1 and 4 inside the gateline area. And outside the station entrance opposite the Grand Hotel.
Annotation:64 Sheffield stands providing for 128 bikes are provided
Type: Stands -
CarPark
Operator Name: A P C O A
Name: Swansea Station
Spaces: 41
Number Accessible Spaces: 0
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Fri - 24h
- 24h
- 24h
Website: https://www.apcoa.co.uk/tfwr -
Rail Replacement Services
The rail replacement bus stop is at the station front.
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Taxi Rank
Taxi rank is situated adjacent to the station
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Onward Travel
First operate a network of daily, frequent bus routes around the city and also to nearby towns and villages. For route maps and timetables: www.firstgroup.com/ukbus
Frequent bus routes serve stops on the High Street (at the front of the rail station) going to the city centre and also the Quadrant Bus Station (for interchange onto all other routes).
Buy a Swansea PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttp://www.tfwrail.wales/lostproperty
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Overview
Originally opened in 1850, nothing now remains of Swansea's old wooden station building. Throughout the years, renovations, a major rebuild in 1880, and platform extensions in the 1920s, have led to the impressive, four-platform, building it is today.
The contemporary design includes impressive glass walls flooding the area with light, creating a bright, open feel. Above the main entrance are engraved the words 'Ambition is critical', part of a 1990 poetry competition. The poet, David Hughes was responding to the town's rather dire nickname - the Graveyard of Ambition. In three words, he has successfully portrayed the modern Swansea, as a hub for culture, production and, yes, ambition.
If you're a fan of visiting incredible sights, you may want to check out this comprehensive guide on things to do in Swansea for your next holiday.
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How long does it take to walk from Swansea Station to Swansea city centre?
- The short walk from Swansea Station takes around three minutes, and takes you past Swansea Castle.
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What car parking facilities are available at Swansea station?
- There are 41 car park spaces at Mariner's Road car park.
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What facilities are there for bike storage at Swansea station?
- On Platform 1, there are 35 bike storage facilities, overseen by CCTV.
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What other facilities are available at Swansea station?
- Toilets, including baby changing facilities
- Station buffet
- Shops
- Coin and cards telephones
- ATM
- Disabled access - including step-free access throughout, ramps, wheelchairs and induction loop systems
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Which popular destinations can be reached from Swansea Train Station?
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