Due to an operational incident at Ludlow (LUD):
Services may be delayed by up to 45 minutes.
Services may be cancelled in both directions between Hereford (HFD) and Shrewsbury (SHR).
We expect the incident to last until 20:00 and disruption to services is expected until 20:00.
What's Happened?
Following an operational incident at Ludlow, services are now able to run but are still experiencing delays and disruption.
Please continue to travel as planned by expect delays and cancellations on your journey.
This incident is expected to last until approximately 20:00.
We'll publish more information here shortly. We apologise for the disruption caused to your journey.
Alternative Travel Options:
Your ticket can be used on the following alternative routes to help you complete your journey, with the Train Operating Companies listed below at no extra cost:
- Northern between Crewe and Manchester
- Avanti between Crewe and Manchester
These arrangements are in place on services until 21:00.
If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.