Heading to Holyhead for a day out or weekend away, or travelling from Holyhead to another destination? Here’s what you need to know.

Buy your train tickets online or on the app today. You can even use our handy capacity checker to see how busy your train is likely to be and plan your journey.

Station facilities

  • Parking
  • Shops
  • Ticket machine
  • Ticket office
  • Toilets
  • Wifi
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
Full time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from information point
Yes - from ticket office
Information Services Open
Mon-Fri - 24h
Saturday 00:00 to 21:45
Sunday 07:00 to 00:00
CIS
  • DepartureScreens
Customer Help Points

No

Ticket office for advice only.

Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Validator

No
Penalty Fares
AW
All station facilities
Seated Area
Yes

There is seating on platform 3. Please note there is no seating on platform 1.

Trolleys
Yes
Station Buffet
Yes
Toilets
Yes

The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.

Baby Change
Yes
Telephones

No
Wi Fi
Yes

Find WiFi Hotspots around Holyhead station

Post Box

No
Atm Machine
Yes

Located on the concourse.

Shops
Yes

Port shop for gifts, hot and cold drinks, light refreshments to eat in or take away

Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available

Monday to Friday 00:00 to 23:59 (24 hours)

Saturday 00:01 to 21:45

Sunday 07:00 to 00:00

Mon-Fri - 24h
Saturday 00:00 to 21:45
Sunday 07:00 to 00:00
Induction Loop
Yes
Accessible Ticket Machines
Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
Accessible Public Telephones

No
National Key Toilets
Yes

The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.

Step Free Access

Category B1

Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House.

Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m.


Coverage: partial Station
Ticket Gates

No
Impaired Mobility Set Down
Yes
Wheelchairs Available
Yes
Assisted Travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Parking information
Cycle Storage
Spaces: 12
Sheltered: Yes
Cctv: Yes
Location:

Cycle parking on Holyhead station is in two locations 4 Sheffield stands offering parking for up to eight bicycles are sited on Platform 3.

2 Sheffield Stands offering parking for up to four bicycles are sited on Platform 2


Type: Stands
CarPark

Operator Name: Horizon Parking Ltd
Name: Black Bridge
Spaces: 35
Number Accessible Spaces: 4
Accessible Car Park Equipment: Yes
Cctv: No

Open:
Mon-Sun

Website: https://www.nationalrail.co.uk/
Rail Replacement Services

Local bus stop near the station.

Taxi Rank

Taxi rank on access road to ferry terminal.

Onward Travel

For the nearest bus stop, walk across the footbridge and turn right onto Victoria Road.

Port

Holyhead Port terminal immediately adjacent to station offering timetabled services to Dublin Ferry Port.

Cycle Hire

There are no cycle hire facilities at this station.

Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No

Operator Name: operated by Stena line
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

About Holyhead railway station

The Welsh town of Holyhead is located on the beautiful island of Anglesey. It’s served by Holyhead station on the North Wales Coast Line. Carrying almost a quarter of a million passengers to and from the mainland annually, the original station opened in 1848 but was replaced after only three years. The present station was built in 1866 but remnants of the original construction remain, including the roof. Three of the four platforms are still in use.

The seaport of Holyhead has numerous attractions, things to do and places to see. Whether you're planning a day trip or holiday, it’s a town you shouldn’t miss. 

 

  • Can I get to the ferry port from Holyhead railway station?

    • Accessing the ferry port from the station is easy as it’s located around a two-minute walk away. Follow the directions from the railway station to easily get to the port.

  • How long does it take to get from Holyhead station to Anglesey Airport?

    • Catching the train at Holyhead station, it takes around 30 minutes to get to Anglesey Airport.

  • How long does it take to walk from Holyhead station to Holyhead town centre?

    • Via Victoria Road, it takes approximately five minutes to reach Holyhead town centre from the station.

  • What car parking facilities are available at Holyhead station?

    • There is 24-hour parking available at Holyhead station.

  • What facilities are there for bike storage at Holyhead station?

    • Holyhead station has secure facilities for 10 bikes.

  • What other facilities are available at Holyhead station?

    • Toilets - including baby changing facilities
    • Station buffet
    • Shops
    • Coin and cards telephones
    • ATM
    • Disabled access - the station is step-free throughout, and ramps and induction loops are available

  • Which popular destinations can be reached from Holyhead station?