Heading to Holyhead for a day out or weekend away, or travelling from Holyhead to another destination? Here’s what you need to know.
Buy your train tickets online or on the app today. You can even use our handy capacity checker to see how busy your train is likely to be and plan your journey.
Station facilities
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General service information
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Staffing LevelFull time
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Closed Circuit Television
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Information Available From StaffYes - from information point
Yes - from ticket office -
Information Services OpenMon-Fri - 24h
Saturday 00:00 to 21:45
Sunday 07:00 to 00:00 -
CIS
- DepartureScreens
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Customer Help Points
Ticket office for advice only.
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard Validator
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Penalty FaresAW
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All station facilities
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First Class Lounge
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Seated Area
There is seating on platform 3. Please note there is no seating on platform 1.
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Trolleys
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Station Buffet
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Toilets
The toilets are located within the Ferry Terminal. The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
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Baby Change
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Telephones
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Wi Fi
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Post Box
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Atm Machine
Located on the concourse.
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Shops
Port shop for gifts, hot and cold drinks, light refreshments to eat in or take away
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Staff Help Available
Monday to Friday 00:00 to 23:59 (24 hours)
Saturday 00:01 to 21:45
Sunday 07:00 to 00:00
Mon-Fri - 24h
Saturday 00:00 to 21:45
Sunday 07:00 to 00:00 -
Induction Loop
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Accessible Ticket Machines
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
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National Key Toilets
The National key toilets are located within the Ferry Terminal; these toilets are operated by a radar key.
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Step Free Access
Category B1
Step free access is via the Celtic Gateway Bridge, the ferry terminal, or via gates on to the platforms either side of Stena House.
Transferring between platforms is step-free however distance between ferry terminal and Platform 1 is approximately 200m.
Coverage: partial Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Assisted Travel
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Parking information
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Cycle StorageSpaces: 12
Sheltered: Yes
Cctv: Yes
Location:Cycle parking on Holyhead station is in two locations 4 Sheffield stands offering parking for up to eight bicycles are sited on Platform 3.
2 Sheffield Stands offering parking for up to four bicycles are sited on Platform 2
Type: Stands -
CarPark
Operator Name: Horizon Parking Ltd
Name: Black Bridge
Spaces: 35
Number Accessible Spaces: 4
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun
Website: https://www.nationalrail.co.uk/ -
Rail Replacement Services
Local bus stop near the station.
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Taxi Rank
Taxi rank on access road to ferry terminal.
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Onward Travel
For the nearest bus stop, walk across the footbridge and turn right onto Victoria Road.
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Port
Holyhead Port terminal immediately adjacent to station offering timetabled services to Dublin Ferry Port.
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Cycle Hire
There are no cycle hire facilities at this station.
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggage
Operator Name: operated by Stena linehttps://www.nationalrail.co.uk/ -
Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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About Holyhead railway station
The Welsh town of Holyhead is located on the beautiful island of Anglesey. It’s served by Holyhead station on the North Wales Coast Line. Carrying almost a quarter of a million passengers to and from the mainland annually, the original station opened in 1848 but was replaced after only three years. The present station was built in 1866 but remnants of the original construction remain, including the roof. Three of the four platforms are still in use.
The seaport of Holyhead has numerous attractions, things to do and places to see. Whether you're planning a day trip or holiday, it’s a town you shouldn’t miss.
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Can I get to the ferry port from Holyhead railway station?
- Accessing the ferry port from the station is easy as it’s located around a two-minute walk away. Follow the directions from the railway station to easily get to the port.
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How long does it take to get from Holyhead station to Anglesey Airport?
- Catching the train at Holyhead station, it takes around 30 minutes to get to Anglesey Airport.
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How long does it take to walk from Holyhead station to Holyhead town centre?
- Via Victoria Road, it takes approximately five minutes to reach Holyhead town centre from the station.
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What car parking facilities are available at Holyhead station?
- There is 24-hour parking available at Holyhead station.
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What facilities are there for bike storage at Holyhead station?
- Holyhead station has secure facilities for 10 bikes.
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What other facilities are available at Holyhead station?
- Toilets - including baby changing facilities
- Station buffet
- Shops
- Coin and cards telephones
- ATM
- Disabled access - the station is step-free throughout, and ramps and induction loops are available
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Which popular destinations can be reached from Holyhead station?
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Did you know?Multiflex ticketsOur lowest single fare for hundreds of regular journeys.Available exclusively on our app
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Did you know?Travel saferYou can plan ahead and decide when to travel using our Capacity Checker.Check capacity
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