One of two stations in Wrexham, Wrexham General is the main station that serves this historic market city. Below you’ll find information on the facilities the station has to offer, live departure and arrival times and more.

Station facilities

  • Parking
  • Shops
  • Step-free access
  • Ticket machine
  • Ticket office
  • Toilets
  • Wifi
This is automated information from www.NationalRailEnquiries.co.uk (opens in new window).
General service information
Staffing Level
Part time
Closed Circuit Television
Yes
Information Available From Staff
Yes - from ticket office
Yes - from help point
Information Services Open
Mon-Fri 05:30 to 22:45
CIS
  • Departure Screens
  • Arrival Screens
  • Announcements
Customer Help Points
Yes
Ticket buying and collection
Ticket Office
Yes
Prepurchase Collection
Ticket Office: Yes
Ticket Machine: Yes
Ticket Machine
Yes
Oystercard Issued

No
Use Oystercard

No
Always Show Oyster Card Fields

No
Smartcard Issued

No
Smartcard Topup
Ticket Office: Yes
Ticket Machine: Yes
Smartcard Validator

No
Penalty Fares
AW
All station facilities
Seated Area
Yes
Waiting Room
Mon-Fri 06:00 to 21:15

Situated on platform 2/3

Station Buffet
Yes
Toilets
Yes

The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Change
Yes

The toilets are located on platform 1.

Telephones

No
Wi Fi
Yes

Find WiFi Hotspots around Wrexham General station

Post Box
Yes
Accessibility and mobility access
Helpline

03333 211202

https://www.nationalrail.co.uk/
Mon-Sun 08:00 to 20:00
Staff Help Available

Customers requiring assistance should make themselves known at the booking office during opening hours, or the customer service office behind the waiting room on platform 2/3 at all other times

Help Points available - Location: Alongside lift doors at both platform and bridge level

Induction Loop Availability - Induction Loops in Help Points and at Ticket Office Window

Mon-Fri 05:30 to 22:45
Induction Loop
Yes
Accessible Ticket Machines
Yes

Ticket machines have touchscreen controls.

Height Adjusted Ticket Office Counter
Yes
Ramp For Train Access
Yes
Accessible Taxis

No
National Key Toilets
Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Step Free Access

Category A.

Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate.

Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts.


Coverage: whole Station
Ticket Gates

No
Impaired Mobility Set Down

No
Wheelchairs Available
Yes
Transport links
Cycle Storage
Spaces: 24
Sheltered: Yes
Cctv: Yes
Location:

Cycle parking is in two locations at Wrexham General. 8 Sheffield stands providing for 16 bicycle parking spaces are located to the left of the main station entrance. 4 Sheffield stands providing for 8 bicycle parking spaces are located under a shelter on platform 4 (Wrexham to Bidston Line)


Type: Stands
Rail Replacement Services

The rail replacement stop is in the station car park.

Onward Travel

Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

Cycle Hire

There are no cycle hire facilities at this station.

Parking information
Car Park

Operator Name: A P C O A
Name: Station Car Park
Spaces: 68
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: No

Open:
Mon-Sun

Website: https://www.apcoa.co.uk/tfwr
Passenger services
Customer Service

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

No
https://www.nationalrail.co.uk/
Lost Property
Yes

Operator Name: Transport for Wales
https://www.nationalrail.co.uk/
Live departures and arrivals

About Wrexham General

The city of Wrexham in Wales is served by two stations, Wrexham Central being the other.

After opening in 1846, it was expanded in 1912 to cope with increased passenger numbers. The rebuild was carried out by the Great Western Railway (GWR) in its famed 'French Pavilion' design, creating an easily recognised style complete with ornate crestings on the roof "towers".

After suffering damage from a runaway freight wagon in 1997, a refurbishment was required. This included new roofing and repointing the brickwork; however, the GWR style was retained overall.

Today, Wrexham General serves approximately half a million passengers leaving and arriving on the four platforms every year. If you’re planning on visiting, there’re plenty of things to enjoy in Wrexham. You can travel to and from Wrexham General by buying train tickets on our website or app today. There’re no booking fees when you buy an Advance ticket.

 

How long does it take to get from Wrexham General station to Hawarden Airport?

Hawarden Airport is the closest to Wrexham General station. The journey takes around 2 hours, and involves several changes - at Shotten, Chester Road West and Woodlane.

How long does it take to walk from Wrexham General station to Wrexham city centre?

Walking via Regent Street, it takes approximately 10 minutes to reach Wrexham city centre.

What car parking facilities are available at Wrexham General station?

There are 68 car parking spaces available, including Blue Badge spaces.

What facilities are there for bike storage at Wrexham General station?

With covered storage and CCTV, there are 20 bike storage spaces at Wrexham General station.

What other facilities are available at Wrexham General station?
  • Toilets
  • Post Box
  • Coin and cards telephones
  • Disabled access - step-free throughout, ramps are available, as are wheelchairs and induction loops
Which popular destinations can be reached from Wrexham General station?