One of two stations in Wrexham, Wrexham General is the main station that serves this historic market town. Below you’ll find information on the facilities the station has to offer, live departure and arrival times and more.
Station message
From Monday 18 November 2024, this station will be within the TfW Penalty Fare Zone. For more information visit tfw.wales/penalty-fares.
Station facilities
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Parking
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Shops
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Step-free access
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Ticket machine
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Ticket office
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Toilets
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Wifi
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General service information
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Staffing LevelPart time
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Closed Circuit Television
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Information Available From StaffYes - from ticket office
Yes - from help point -
Information Services OpenMon-Fri 06:15 to 19:15
Saturday 06:45 to 19:45
Sunday 09:30 to 17:00 -
CIS
- Departure Screens
- Arrival Screens
- Announcements
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Customer Help Points
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Ticket buying and collection
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Ticket Office
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Prepurchase CollectionTicket Office: Yes
Ticket Machine: Yes -
Ticket Machine
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Oystercard Issued
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Use Oystercard
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Always Show Oyster Card Fields
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Smartcard Issued
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Smartcard TopupTicket Office: Yes
Ticket Machine: Yes -
Smartcard Validator
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Penalty FaresAW
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All station facilities
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Seated Area
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Waiting RoomMon-Fri 06:15 to 18:45
Saturday 06:45 to 19:15
Sunday 09:30 to 16:30Situated on platform 2.
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Station Buffet
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Toilets
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Baby Change
The toilets are located on platform 1.
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Telephones
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Wi Fi
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Post Box
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Accessibility and mobility access
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Helpline
03333 211202
https://www.nationalrail.co.uk/Mon-Sun 08:00 to 20:00 -
Induction Loop
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Accessible Ticket Machines
Ticket machines have touchscreen controls.
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Height Adjusted Ticket Office Counter
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Ramp For Train Access
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Accessible Taxis
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Accessible Public Telephones
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National Key Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
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Step Free Access
Category A.
Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate.
Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts.
Coverage: whole Station -
Ticket Gates
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Impaired Mobility Set Down
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Wheelchairs Available
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Parking information
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Cycle StorageSpaces: 24
Sheltered: Yes
Cctv: Yes
Location:Cycle parking is in two locations at Wrexham General. 8 Sheffield stands providing for 16 bicycle parking spaces are located to the left of the main station entrance. 4 Sheffield stands providing for 8 bicycle parking spaces are located under a shelter on platform 4 (Wrexham to Bidston Line)
Type: Stands -
CarPark
Operator Name: A P C O A
Name: Station Car Park
Spaces: 68
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Mon-Sun
Website: https://www.apcoa.co.uk/tfwr -
Rail Replacement Services
The rail replacement stop is in the station car park.
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Onward Travel
Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
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Cycle Hire
There are no cycle hire facilities at this station.
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Passenger services
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Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
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Left Luggagehttps://www.nationalrail.co.uk/
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Lost Property
Operator Name: Transport for Waleshttps://www.nationalrail.co.uk/
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About Wrexham General
The town of Wrexham in Wales is served by two stations, Wrexham Central being the other.
After opening in 1846, it was expanded in 1912 to cope with increased passenger numbers. The rebuild was carried out by the Great Western Railway (GWR) in its famed 'French Pavilion' design, creating an easily recognised style complete with ornate crestings on the roof "towers".
After suffering damage from a runaway freight wagon in 1997, a refurbishment was required. This included new roofing and repointing the brickwork; however, the GWR style was retained overall.
Today, Wrexham General serves approximately half a million passengers leaving and arriving on the four platforms every year. If you’re planning on visiting, there’re plenty of things to enjoy in Wrexham. You can travel to and from Wrexham General by buying train tickets on our website or app today. There’re no booking fees when you buy an Advance ticket.
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How long does it take to get from Wrexham General station to Hawarden Airport?
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Hawarden Airport is the closest to Wrexham General station. The journey takes around 2 hours, and involves several changes - at Shotten, Chester Road West and Woodlane.
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How long does it take to walk from Wrexham General station to Wrexham town centre?
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Walking via Regent Street, it takes approximately 10 minutes to reach Wrexham town centre.
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What car parking facilities are available at Wrexham General station?
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There are 68 car parking spaces available, including Blue Badge spaces.
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What facilities are there for bike storage at Wrexham General station?
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With covered storage and CCTV, there are 20 bike storage spaces at Wrexham General station.
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What other facilities are available at Wrexham General station?
- Toilets
- Post Box
- Coin and cards telephones
- Disabled access - step-free throughout, ramps are available, as are wheelchairs and induction loops
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Which popular destinations can be reached from Wrexham General station?
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