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Important customer information 

From 7 December 2021, you may need to reactivate or register your account on our website and download our new app.

We are changing our online booking system and as of Tuesday 7 December, when buying your ticket, new and existing customers will be invited to set up a new account.  This means that if you've previously registered with us, you'll need to enter your username, password, and payment details again, to set up an account.   

From Tuesday 7 December 2021, you will need to download our new Transport for Wales app. Don’t worry our old app will continue to work for 3 months to allow you to use all unused tickets.

Find out more information here 

  • Search train times and fares quickly and book with ease
  • Beat the queue at the station - get straight to your train
  • Purchase mobile tickets directly from the app
  • Book a ticket on any UK route (excluding booking fees)
  • Buy tickets up to 10 minutes before departure
  • Live departure information and latest updates on delays
  • Fast track at the station, head straight to your train
  • Exclusively on our app, Multiflex ‘carnet’ tickets - our lowest Single fare for hundreds of regular journeys

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