Important customer information
From 7 December 2021, you may need to reactivate or register your account on our website and download our new app.
We are changing our online booking system and as of Tuesday 7 December, when buying your ticket, new and existing customers will be invited to set up a new account. This means that if you've previously registered with us, you'll need to enter your username, password, and payment details again, to set up an account.
From Tuesday 7 December 2021, you will need to download our new Transport for Wales app. Don’t worry our old app will continue to work for 3 months to allow you to use all unused tickets.
Find out more information here
- Search train times and fares quickly and book with ease
- Beat the queue at the station - get straight to your train
- Purchase mobile tickets directly from the app
- Book a ticket on any UK route (excluding booking fees)
- Buy tickets up to 10 minutes before departure
- Live departure information and latest updates on delays
- Fast track at the station, head straight to your train
- Exclusively on our app, Multiflex ‘carnet’ tickets - our lowest Single fare for hundreds of regular journeys
