Due to a broken down train between Cardiff Bay (CDB) and Cardiff Queen Street (CDQ):
Services will be cancelled in both directions between Cardiff Bay (CDB) and Radyr (RDR).
We expect the incident to last until 11:30 and disruption to services is expected until 14:00.
What's Happened?
A train has broken down at Cardiff Bay meaning services between Cardiff Bay and Radyr are subject to disruption and will be cancelled.
Our maintenance team are currently in contact with train crew working to rectify the problem.
We will publish more information here, once we have received an update from our maintenance team.
Please check back here for more information shortly. We apologise for the disruption caused to your journey.
Customers can use local bus services between Cardiff and Cardiff Bay to help you complete your journey, at no extra cost:
6 and 8 Cardiff Bus services.
You can use these services until the end of the day.
Customers can use local bus services between Cardiff Central and Coryton to help you complete your journey, at no extra cost:
21 and 23 Cardiff Bus services.
You can use these services until 12:00. Please check back for further updates.
Find details of these services using the journey planner at www.traveline.cymru and on the Cardiff Bus website https://www.cardiffbus.com/services
Customers can use local bus services between Cardiff Queen Street and Pontypridd to help you complete your journey, at no extra cost:
132 Stagecoach services.
You can use these services until 14:00. Please check back for further updates.
Find details of these services using the journey planner at www.traveline.cymru and on the Stagecoach website https://www.stagecoachbus.com/plan-a-journey
We apologise that our Pay As You Go cannot be used on local bus operators.
We advise passengers to tap out at the earliest opportunity.
We have road transport shuttling between Taffs Well and Cardiff Queen Street provided by Keepings Intl, to help you complete your journey, at no extra cost.
The first service will depart at 09:54 and run until the end of the day.
Road Transport will take longer than rail services. Please allow extra time to complete your journey.
For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/.
Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations.
Further Information
If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW
For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.
Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.
Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.
If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.
