Train travel | Rail travel in the UK and Wales

Update: Incident due to a shortage of train crew between Llandudno (LLD) and Blaenau Ffestiniog (BFF) until the end of the day.

Due to a shortage of train crew between Llandudno (LLD) and Blaenau Ffestiniog (BFF):

Services will be cancelled in both directions between Llandudno Junction (LLJ) and Blaenau Ffestiniog (BFF).

We expect the incident to last until the end of the day and disruption to services is expected from 10:00 until the end of the day.

What's Happened?

Due to a shortage of train crew, we regret to inform that we are unable to run any Blaenau Ffestiniog services for the day. We apologise for the inconvenience caused.

Please see details below for rail replacement information:

Alternative Travel Options:

We have organised buses to run between Llandudno and Blaenau Ffestiniog to assist customers to complete journeys where possible at no extra cost. These will be provided by Carmel Travel and will be in place on services until the end of the day.

Road Transport will take longer than rail services. Please allow extra time to complete your journey.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit National Rail’s https://www.nationalrail.co.uk/travel-information/rail-replacement-services/

Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations

We apologise for the inconvenience caused.

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

Update: Incident due to a fault with the signalling system between Hereford (HFD) and Shrewsbury (SHR) until 22:30.

Due to a fault with the signalling system between Hereford (HFD) and Shrewsbury (SHR):

Services may be delayed by up to 30 minutes.

Services may be cancelled from Hereford (HFD) towards Shrewsbury (SHR).

We expect the incident to last until 22:30 and disruption to services is expected until 23:00.

Services are now returning to normal.

We're sorry for the disruption to your journey today.

Your ticket can be used on the following alternative routes to help you complete your journey, with the Train Operating Companies listed below at no extra cost:

West Midlands Railway between Hereford and Birmingham New Street. Customers can then connect with Transport for Wales services to Shrewsbury and Crewe from Birmingham New Street.
Northern services between Crewe and Manchester Piccadilly
Avanti West Coast services between Crewe and Manchester Piccadilly

These arrangements are in place on services until the end of the day.

If you decide to travel from a different station due to this disruption and need to return to that station later, you will also be able to use your existing ticket to do this at no extra cost.

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.

Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

Update: Incident due to a shortage of train crew between Swansea (SWA) and Milford Haven (MFH) until the end of the day.

Due to a shortage of train crew between Swansea (SWA) and Milford Haven (MFH):

Services will be cancelled in both directions between Swansea (SWA) and Milford Haven (MFH).

We expect the incident to last until the end of the day and disruption to services is expected from 15:03 until the end of the day.

Due to a shortage of train crew the following services are disrupted:

The 15:03 service from Milford Haven to Manchester Piccadilly will terminate at Carmarthen and then will restart at Swansea at 16:54

The 17:30 service from Manchester Piccadilly to Milford Haven will terminate at Swansea

The 23:55 service from Milford Haven to Carmarthen will be cancelled.

We apologise for the disruption caused to your journey.

Alternative Travel Options

We have limited road transport running between Swansea and Milford Haven in both directions provided by Davies and Daves, to help you complete your journey, at no extra cost.

These arrangements are in place on services until the end of the day.

Road Transport will take longer than rail services. Please allow extra time to complete your journey.

For helpful advice if you need to travel on a rail replacement service, including accessibility and bicycle information, please visit the National Rail website.

Calling points for road transport may be found on station information posters and https://tfw.wales/places/stations

Further Information

If one of our trains is delayed or cancelled and you arrive at your destination station more than 15 minutes later than scheduled, you can claim compensation through 'Delay Repay'. Delay Repay | TfW

For more information on what causes delays on the railway, visit Network Rail’s Delays Explained website.

Check services running in the area using the Transport for Wales Live Map or plan your journey and purchase tickets for any service, not just TfW at www.tfw.wales.

Services from other operators and on other parts of the network may also be disrupted. Check your journey at www.tfw.wales.

If you decide not to travel because of this disruption and your ticket is unused, you can obtain a fee free refund from wherever you purchased your ticket.

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